Professional Manufacturer for Truck Parts K01 to Australia Factories
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The pantry manager of Bangalore Rajdhani, refusing to give the complaintbook tothe passengers who wanted to register a complaint regarding the stale food they had been served. He simoly did not turn up with the complaint book and chose to sit in the pantry car, when the irked passengers caught him in the pantry car he refused to hand out the complaint book and suggested that the passengers have to visit the pantry car for any complaints and it is not his duty to run around with the complaint book. He says in the vido ” dont i have other work to do??” yeah right serve stale food and do other work!!! finally after the intervention of other passengers and the pressure put on by the TTE he gave the book and the complaint was registered.. Suprised with the threatening attitude and the unity of the pantry car vendor’s employees. They only toned down because i started to videoshoot to which they objected, i took the vido because i was scared they might physically assault us. But the tables turned as soon as i started videotaping. so guys any babu/govt official or anyone doesnt oblige to his duties just start to videotape the conversation i am sure it will help.. before i started recording, i was openly told to do whatever i wanted to, when i asked for the RPF personnel i was told no RPF personnel travel on this route and even if they did, they wouldnt help us cause the pantry guys feed them…He was very adamnt that he wouldnt come to the coach nor will he let us take the complaint book to the coach.. (there were close to 25+ passengers in the coach who were served stale food (samosa) and they wanted to lodge a complaint as well…….) also notice the voice, the grin, the smile and the reddness in the eyes of this Pantry Manager, I was very sure of him being under the influence of Alcohol .. National Train Enquiry System -Indian Railways